Why does my order come from overseas?Updated 15 days ago
Some Milk & Honey orders are shipped from our Milk & Honey International Warehouse as part of how we deliver our full range of products.
This is completely normal and allows us to offer both ready-to-ship styles and custom, high-quality wigs.
Why we use an international warehouse
We operate from both:
- Our Sydney showroom
- Our Milk & Honey International Warehouse
This allows us to:
- Offer a wider variety of styles
- Produce made-to-order and handcrafted wigs
- Maintain consistent quality across our collections
- Keep pricing accessible while delivering premium results
Which orders are shipped internationally?
Items that may ship from our international warehouse include:
- Certain collections or styles not held in Sydney
- Made-to-order wigs
- Specific product variations depending on availability
The dispatch location is always listed on the product page before purchase.
Does this affect quality?
No.
All Milk & Honey wigs, regardless of where they are shipped from, are created to meet the same quality standards.
Shipping location does not change:
- The materials used
- The construction
- The final result
Does this affect delivery time?
Yes, slightly.
Orders shipped from the international warehouse may:
- Have additional handling time
- Take longer to arrive compared to Sydney-dispatched items
Estimated timeframes are always provided so you know what to expect before ordering.
Important things to understand
- We operate globally to deliver both variety and quality
- Some orders may ship from different locations
- Items in the same order may arrive separately
This is a normal part of how our fulfilment system works.
Our recommendation
If you prefer faster delivery:
- Choose items listed as shipping from Sydney
- Check the dispatch location on the product page before purchasing
Important
Shipping location is determined by the product you select and cannot be changed after dispatch. We recommend reviewing all product details before placing your order to ensure it aligns with your expectations.