Who pays for return shipping?Updated 14 days ago

Return shipping costs are the responsibility of the customer.

Return shipping policy

If you are returning an eligible item:

• You are required to cover the cost of return shipping
• We do not provide prepaid return labels
• Original shipping costs are non-refundable

Why customers cover return shipping

Return shipping is not included because:

• Returns are based on customer preference or change of mind
• Shipping services are completed once the item is delivered
• Each return is processed individually through our system

How to return your item

To return your item:

• Log into your Milk & Honey customer account
• Submit a return request
• Follow the automated return instructions

You will be responsible for arranging and paying for the return shipment.

Important recommendations

We strongly recommend:

• Using a tracked shipping service
• Keeping your tracking number until your return is processed

This helps ensure your item arrives safely.

Important things to understand

• We are not responsible for lost or delayed return parcels
• Return shipping costs are not reimbursed
• Your return must still meet all eligibility requirements

Important

Return shipping is always the responsibility of the customer. We do not cover or reimburse return postage costs under any circumstances.