What items are final sale?Updated 14 days ago
Certain items at Milk & Honey Wigs are considered final sale, meaning they are not eligible for return, exchange, or store credit under any circumstances.
What qualifies as final sale
Items are considered final sale if they fall into any of the following categories:
- Wigs that have been worn or used
- Wigs with lace that has been cut or altered
- Items that are not in original condition
- Products returned outside the 14-day return window
These items cannot be accepted due to hygiene and product integrity standards.
Why these items are final sale
Wigs are a hygiene-sensitive product, and once they have been:
- Tried on beyond careful inspection
- Styled, brushed, or handled extensively
- Altered in any way
they can no longer be resold.
This is why strict final sale conditions are in place.
Important things to understand
- Trying on your wig should be done carefully without altering it
- Lace must remain intact until you are certain you are keeping the item
- Any signs of wear will make the item ineligible for return
Common situations that become final sale
Items will be considered final sale if:
- You cut the lace to customise the hairline
- You wear the wig outside of a careful try-on
- You apply products or style the wig
- You return the item after the 14-day period
Our recommendation
Before making any changes to your wig, we recommend:
- Trying it on carefully
- Checking colour, length, and density
- Contacting us if you are unsure
Once altered or worn, the item cannot be returned.
Important
Final sale items are not eligible for return, exchange, or store credit. This policy is in place to maintain hygiene standards and ensure all customers receive brand-new products.