How long is shipping Australia?Updated 15 days ago
Shipping within Australia depends on where your item is dispatched from, as we operate from both our Sydney showroom and our Milk & Honey International Warehouse.
The dispatch location is always clearly stated on each product page.
📍 Items shipped from our Sydney showroom
For items dispatched from our Sydney facility:
- Processing time: typically quick
- Delivery time: 2–5 business days (metro)
- Regional areas: 3–7 business days
These are usually:
- Ready-to-ship styles
- In-stock items
This is the fastest option for Australian customers.
🌍 Items shipped from our Milk & Honey International Warehouse
For items dispatched from our international warehouse:
- Additional handling time may apply
- Shipping time within Australia: typically 5–10 business days after dispatch
These items may include:
- Selected styles
- Certain collections not held locally
⏳ Important: production vs shipping time
Shipping time begins after your order has been dispatched, not when it is placed.
If you ordered a made-to-order human hair wig:
- Production time: approximately 4–8 weeks
- Shipping begins once production is complete
📦 How to check your shipping timeframe
Before placing your order, we recommend checking:
- The dispatch location listed on the product page
- Whether the item is ready-to-ship or made to order
This ensures you have a clear understanding of delivery timing.
⚠️ Important things to understand
- Orders may ship from different locations depending on the product
- Some orders may arrive in separate packages
- Delivery timeframes are estimates and may vary slightly
💡 Our recommendation
If you need your order quickly:
- Choose items marked as shipping from Sydney
- Avoid made-to-order products if timing is urgent
Important
Shipping timeframes are separate from production time. Delays caused by production or shipping do not qualify for cancellations or refunds. We recommend reviewing all product details before placing your order.