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How long is international shipping?Updated 15 days ago

International shipping times depend on where your item is dispatched from and your delivery location.

In general, international orders take 5–14 business days after dispatch.


🌍 Shipping from our Sydney showroom

For items dispatched from our Sydney facility:

  • International delivery time: approximately 5–10 business days after dispatch

These are typically:

  • Ready-to-ship items
  • In-stock styles

Shipping time may vary depending on your country and local courier handling.


🌍 Shipping from our Milk & Honey International Warehouse

For items dispatched from our Milk & Honey International Warehouse:

  • Delivery time: approximately 7–14 business days after dispatch

Additional handling time may apply before shipping, depending on the item.


⏳ Important: production vs shipping time

Shipping time begins after your order has been dispatched, not when it is placed.

If you ordered a made-to-order human hair wig:

  • Production time: approximately 4–8 weeks
  • Shipping begins once your wig is completed

📦 What can affect international delivery time?

International shipping can vary based on:

  • Destination country
  • Customs processing
  • Local courier networks
  • Peak periods or holidays

These factors may cause slight delays outside estimated timeframes.


⚠️ Important things to understand

  • Dispatch location is listed on each product page
  • Some orders may ship from different locations
  • Orders may arrive in separate packages
  • Tracking updates may take a few days to appear

💡 Our recommendation

Before placing your order:

  • Check the dispatch location on the product page
  • Allow for both production time (if applicable) and shipping time
  • Plan ahead for international deliveries

Important

International shipping timeframes are estimates and may vary due to customs or courier delays. These delays are outside of our control and do not qualify for cancellations or refunds.

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