Can I change my order after placing it?Updated 14 days ago

In most cases, orders cannot be changed once they have been placed, especially if production has already begun.

Because many of our wigs are made to order or processed quickly, changes are not always possible.

Why changes aren’t always possible

At Milk & Honey Wigs, many of our pieces, particularly human hair wigs, begin processing shortly after your order is confirmed.

This may include:

• Allocating materials
• Beginning construction
• Preparing colour or custom elements

Once this process has started, changes can affect production and are often no longer feasible.

When changes may be possible

If your order has not yet entered production, we may be able to assist with minor changes such as:

• Updating your shipping address
• Adjusting small order details

However, this is not guaranteed and depends on how quickly the order has been processed.

Timing is critical

If you need to request a change, you must contact us as soon as possible after placing your order.

The sooner you reach out, the higher the chance we can assist before processing begins.

Important things to understand

• Made-to-order wigs move into production quickly
• Changes are not guaranteed once an order is placed
• Production cannot be paused or reversed once it has begun

This ensures all orders are completed efficiently and to the highest standard.

Our recommendation

Before placing your order, we strongly recommend:

• Double-checking your colour, length, and density
• Reviewing all product details carefully
• Contacting us if you are unsure about anything

Taking a moment to confirm your choices upfront helps avoid issues later.

Important

Due to the custom and made-to-order nature of many of our wigs, orders cannot be changed or cancelled once production has begun. Please ensure all details are correct before placing your order.