Are your wigs made to order?Updated 15 days ago
Some of our wigs are made to order, while others are available for immediate dispatch.
The key difference depends on the type of wig you choose.
💎 Human hair wigs (made to order)
Most of our human hair wigs are made to order.
This means your wig is:
- Created after your purchase is placed
- Carefully constructed by our production team
- Customised in terms of colour, length, and finish
Because of this, human hair wigs typically require a 4–8 week production timeframe before dispatch.
This process allows us to deliver a more refined, natural, and premium result.
✨ Ready-to-ship wigs (faster dispatch)
We also offer a selection of ready-to-ship styles, which are:
- Pre-made
- Already in stock
- Dispatched quickly from our Sydney facility
These are typically:
- Synthetic wigs
- Selected popular styles
If you need something sooner, these are the best option.
💁♀️ How to tell which one you’re purchasing
Each product page will clearly indicate whether the item is:
- Made to order (production time required), or
- Ready to ship (fast dispatch)
We always recommend checking this before placing your order, especially if timing is important.
⚠️ Setting the right expectations
We want to be transparent:
- Made-to-order wigs are not pre-made or held in stock
- Production time is required before shipping begins
- Ready-to-ship items are limited to specific styles
Understanding this difference helps avoid confusion and ensures you choose the right option for your needs.
💡 Our honest recommendation
If you:
- Need your wig quickly → choose ready-to-ship
- Want a more customised, premium result → choose human hair (made to order)
💬 Not sure which is right for you?
We’re here to help.
Our team can guide you based on:
- Your timeline
- Your budget
- The look you want to achieve
Important
Due to the custom and made-to-order nature of human hair wigs, these orders cannot be cancelled once production has begun. We strongly recommend reviewing all product details before purchasing to ensure you feel confident in your choice.